1. Acceptance of Terms
By accessing this Site or engaging with our services, you agree to be bound by these Terms, as well as our Privacy Policy. We may update or revise these Terms at any time. Your continued use of the Site after changes are posted will constitute your acceptance of the modified Terms.
2. Eligibility
This Site and our services are intended for individuals 18 years or older. By using our Site, you affirm that you meet this age requirement.
3. Intellectual Property
All content on this Site—including text, graphics, logos, images, and designs—belongs exclusively to Faye Street Studios or our content providers and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.
4. Use of Services
We provide custom wedding stationery and related services designed to bring your vision to life. All proposals, quotes, and project timelines are tailored to each client’s unique needs. Pricing may vary based on scope, materials, and complexity, and all purchases are subject to our current pricing structures.
5. Orders, Payments & Cancellations
By placing an order, you agree to pay all associated fees, including any applicable taxes and shipping charges. Payments must be made according to the terms outlined in your invoice or contract. Due to the personalized nature of our products, cancellations and refunds may be limited. Please review your quote or contract for cancellation terms and conditions.
6. Timelines & Revisions
We strive to meet agreed-upon deadlines but cannot be held responsible for delays due to circumstances beyond our control. Revision rounds are included as outlined in your proposal, and additional changes may incur extra fees.
7. Colors & Materials
Please note that colors and textures may vary slightly between digital proofs and final printed products. We make every effort to ensure accuracy but cannot guarantee a perfect match to what you see on screen.
8. Links to Third-Party Sites
Our Site may contain links to external websites for your convenience. We are not responsible for the content, policies, or services of these third-party sites and recommend reviewing their terms and conditions before use.
9. Disclaimer of Warranties & Limitation of Liability
We work diligently to provide quality products and services. However, the Site and its content are provided “as is,” without warranties of any kind. To the fullest extent permitted by law, we will not be liable for any damages arising out of your use or inability to use this Site or our services.
10. Governing Law
These Terms and any disputes related to them shall be governed by and construed in accordance with the laws of [Your Location], without regard to its conflict of law principles.
11. Contact Us
If you have questions or need further clarification regarding these Terms & Conditions, please contact us at:
Email: emily@fayestreetstudios.com
Address: 1023 Faye Street, Richmond VA 23225
Thank you for choosing Faye Street Studios. We look forward to creating stationery that brings your story to life.
Each piece has been thoughtfully designed and coordinated with its respective collection. we cannot offer design changes, outside of the customization options listed in the product description, for items in the wedding shop.
If you're seeking a completely custom wedding suite experience, we're happy to do that for you. simply send us an email and we'd be happy to discuss options with you!
You will receive a digital proof of your products before they go to print. it is your responsibility to review it for any errors, such as spelling, date, or punctuation. Once your item has been approved and is sent to print, we cannot make any further changes. If your item has been sent to print with an error that you failed to correct during the proofing process, you will be responsible for any reprinting costs.
Once your order has been placed, You will receive an email form to capture all your event information and details. Once that is complete, you will receive a digital proof within five business days. If your order includes a custom monogram or illustration, proofing time will take up to an additional two weeks. it is ultimately your sole responsibility to provide us with complete, accurate information. The design of your piece will not begin until we have complete information from you.
If you purchase an item that contains a personal photograph, you are responsible for providing it to us in a timely manner and in a high-resolution image format. We are not responsible for any delays that may occur in the design and production of your order due to your failure to provide us with any and all necessary information.
Shipping costs are included in your total. All physical orders are shipped via UPS Ground, which may take between 3-7 business days depending on your location. Once an order is shipped, we can no longer be responsible for its handling. A tracking number will automatically be assigned to the shipment, but we will have no access to information regarding progress of the shipment beyond the tracking information provided by UPS. Because we ultimately cannot control the final timeline of the shipment once it has been turned over to UPS, we strongly encourage you to place your order as early as possible to avoid any delays. We are not responsible for any loss(es), delay(s), or damage(s) incurred during shipment.
Because our papers & stationery are made specifically to your specifications, orders are not eligible for return, or exchange. IF YOU WISH TO CANCEL AN ORDER, YOU MAY DO SO WITHIN 24 HOURS of placement FOR A FULL REFUND. IF YOU CANCEL AFTER 24 HOURS, but before a digital proof has been sent, YOU WILL BE REFUNDED THE PURCHASE PRICE, LESS 25%. ONCE ORDERS ARE APPROVED AND SENT TO PRINT THEY CANNOT BE CANCELLED. If there is a printing error due to a mistake on our part, the item will be reprinted at no cost to you. If there is an error in the proof provided to you and you approve the incorrect design, you will be responsible for the cost of reprinting.